FAQ

Which case complexity can I offer my patients?

Our aligners cater to a variety of orthodontic cases, from simple teeth crowding to more complex Class II malocclusions. We strive to improve our materials, protocols, and technology to ensure the most efficient and effective treatment options for our patients. If you have any questions or would like to know more about the types of cases our aligners can treat, please reach out to us. Our goal is to assist you in delivering the best care for your patients.

What is the expected turn-around time?

We aim to deliver a personalized treatment plan within 3 business days of receiving your patient's complete records. Once approved, it takes an additional 3 business days for the production of clear aligners and an additional 3-5 business days for shipping. We understand the importance of timely treatment for your practice and are dedicated to providing high-quality service as efficiently as possible. If you have any questions or concerns about the treatment planning process, please don't hesitate to reach out to us. We're here to support you every step of the way.

How are cases revised and approved?

Every case record we receive is carefully reviewed and analyzed by our expert team of orthodontists and clinicians. If a record is unclear or faulty, our team will let you know right away and work with you to obtain the necessary information to create an accurate and effective treatment plan. We are committed to providing high-quality treatment planning services and will do everything we can to ensure that your patients receive the best possible care. If you have any questions or concerns, please do not hesitate to contact us.

What is the quality of the Zendura FLX plastic compared to other materials?

Multiple studies have found that Zendura FLX provides users with greater sustained retention, higher stain resistance, and a clearer material than the leading competitor. In addition, Zendura FLX is manufactured with 80% better printing resolution and tighter contact between the aligner and teeth than the leading aligner brand, resulting in more predictable outcomes. If you have any questions or would like to learn more about the benefits of Zendura FLX, please do not hesitate to contact us.

As a general practitioner, I don't usually handle complex orthodontic cases. Can clear aligner treatment be suitable for my practice?

Clear aligner treatment is becoming increasingly popular and incorporating simple tooth movement as part of restorative treatment can make the overall process more efficient and predictable. Even if you don't typically handle more complex orthodontic cases, clear aligners can be a great addition to your practice.

Why should I switch to your clear aligner service when I already have a provider?

Our clear aligner service is an expansion of our existing dental services, providing you with the same level of quality and expertise you have come to expect from us. We understand that every practice has unique needs, so we work closely with you to determine how our service can complement your current provider and identify which cases would be the most beneficial for you and your practice to submit to us. Our goal is to provide a high-quality service that can help you grow your business, improve patient outcomes and enhance patient satisfaction.

Are the materials used in your clear aligners FDA approved?

Yes, all of the materials used in our clear aligners are FDA approved for safety and effectiveness.

How long will a patient need to wear each set of aligners?

Typically, patients will need to wear each set of aligners for about two weeks before switching to the next set in the series. The aligners should be worn for 22 hours a day for optimal results.

Can a patient with periodontal disease be treated with clear aligners?

It is recommended that patients have healthy gums before starting clear aligner treatment. If a patient has active periodontal disease, it should be treated and stabilized before starting clear aligner treatment.

Can crowns, veneers, bridges, or implants be moved with clear aligners?

Yes, existing or future dental work should be taken into consideration when creating a treatment plan. Clear aligners can be used to move teeth with dental work, but it should be done under the supervision of a qualified orthodontist.

Can adult patients who previously wore braces as children but did not complete treatment use clear aligners?

Yes, clear aligners can be used as a post-orthodontic treatment for adult patients who did not complete previous orthodontic treatment.

Can clear aligners cause temporomandibular joint (TMJ) pain?

While clear aligners can cause some discomfort, they are less likely to cause TMJ pain than traditional metal braces.

Can clear aligners cause tooth recession?

It is unlikely for clear aligners to cause tooth recession when used under the supervision of a qualified orthodontist.

What are attachments and why are they used?

Attachments are small, tooth-colored bumps that are bonded to the teeth to help guide the movement of the teeth during clear aligner treatment. They help create specific forces to aid in tooth movement.

When should a patient start wearing a retainer after completing clear aligner treatment?

A patient should start wearing their retainer immediately after finishing the last tray of the treatment plan.